Personal Data Protection

Privacy Policy 188bet — Your Data Security Is Our Priority

At 188bet, your privacy is more than a written policy on paper. It is a genuine commitment we uphold in every technical decision and daily operation — from how data is collected to how it is protected and deleted.

256-bit SSL Encryption Data Not Sold Restricted Access
Last updated: January 2026

Our Privacy Commitment

Six Principles 188bet Data Protection

This is not just a tagline — it is how we concretely protect the personal data of every 188bet Malaysia member.

End-to-End Encryption

All data transmitted between your device and 188bet servers is protected by 256-bit SSL encryption — the same standard used by leading banks in Malaysia. Your information never travels unprotected.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring. Only authorised personnel with a legitimate work requirement are permitted to access your data.

Data Not Sold or Shared

Your personal data is never sold, rented or shared with any third party for marketing or commercial purposes without your explicit consent. This is our absolute promise to every 188bet member.

Right of Access & Data Rectification

You have the right to access, correct, or request deletion of your personal data held by us at any time. Your request will be processed within 14 business days through our customer support team.

Minimum Data Collection

We only collect data that is strictly necessary to operate your account and meet legal requirements. This "minimum collection" principle ensures we do not retain irrelevant information about you.

Data Breach Notification

Should any security incident occur that may involve your data, 188bet is committed to notifying you within 72 hours — and taking immediate action to contain and resolve the situation.


1

Introduction

This Privacy Policy ("Policy") describes how 188bet ("we", "Platform", or "Company") collects, uses, stores, discloses, and protects your personal information when you use our website, mobile app, and other services.

We understand that trust is the foundation of the relationship between you and 188bet. Every time you share personal information with us — whether during registration, when making a deposit, or when contacting our support team — we take full responsibility for ensuring that information is handled with respect and care.

By using the 188bet platform, you agree to the data collection and usage practices described in this Policy. If you do not agree with this Policy, please discontinue use of our platform.

This Privacy Policy should be read together with Terms and Conditions us. Together, these two documents form the entire agreement between you and 188bet regarding use of the platform.


2

Personal Data We Collect

188bet collects your personal information through several different methods when you interact with our platform. Generally, the data we collect can be grouped into the following categories:

Personal Identification Information:

Full name MyKad / Passport number Date of birth Full Address Email Address Phone number

Financial & Transaction Information:

Bank account information E-Wallet ID Deposit history Withdrawal history

Platform Activity Information:

Game history Wagering history Login/logout times Device information IP Address

Technical information such as browser type, operating system and usage data is collected automatically when you browse our platform. This data is used solely for technical and security purposes — not for advertising or personal profiling.

188bet does not collect sensitive information such as biometric data, health records, or religious information. We only request what is strictly necessary to manage your account securely.


3

How We Use Your Personal Data

The personal data we collect is used for clearly defined and limited purposes. We do not use your data for purposes unrelated to the services you have agreed to receive.

The primary purposes for which your data is used are as follows:

  • Account management: To create, verify, and manage your 188bet account, including the KYC process required by law.
  • Transaction processing: To securely and accurately process deposits, withdrawals, and all financial transactions associated with your account.
  • Legal compliance: To comply with Anti-Money Laundering (AML), Know Your Customer (KYC), and other applicable legal obligations.
  • Platform security: To detect, investigate, and prevent fraud, unauthorized access, and other illegal activity on our platform.
  • Service improvement: To analyze usage patterns on an aggregate (not individual) basis, helping us improve platform functionality and experience.
  • Service communications: To send important account-related notices such as transaction confirmations, security alerts, and policy updates.
  • Marketing communications: To send promotional information and exclusive offers — only if you have given your consent to receive them.

Every use of your data has a clear legal basis — whether grounded in contractual agreement, legal obligation, or legitimate interests that do not override your rights.


4

Third-Party Data Sharing

188bet takes a strictly limited approach to sharing personal data. In short: we do not sell, rent, or trade your personal information to anyone.

Your personal data may only be shared in the following situations:

  • Approved service providers: Technical and operational service providers that help us run the platform — such as payment gateway providers, cloud service providers and third-party KYC verification companies — all of whom are bound by strict confidentiality agreements.
  • Regulatory authorities: When required by law, court order, or directive from a relevant regulatory body.
  • Fraud prevention: To fraud prevention agencies or industry bodies for the purpose of protecting the platform and users from illegal activity.
  • Business transfers: In the event of a merger, acquisition, or sale of company assets, you will be notified in advance.

In all of the above cases, data sharing is limited to only the information strictly necessary, and recipients are bound to use it solely for the stated purpose.

188bet never shares your personal data with third-party advertisers, marketing companies, or any commercial entity for targeted advertising purposes without your explicit consent.


5

Data Security & Technical Protection

Protecting your data from unauthorized access, loss or misuse is 188bet's highest technical priority. We continuously invest in security infrastructure that meets or exceeds industry standards.

Technical security measures we implement include:

  • 256-bit SSL/TLS encryption for all data communications between your device and our servers.
  • Passwords are stored using strong one-way hashing algorithms — meaning your password is never stored in a readable form.
  • Two-factor authentication (2FA) is available and recommended for all accounts.
  • Round-the-clock 24/7 security monitoring by our dedicated security team.
  • Regular penetration testing conducted by independent third-party security experts.
  • Role-based access control — staff can only access data required for their specific job functions.
  • Encrypted data backups stored securely for disaster recovery.

While no system can guarantee absolute security, 188bet is committed to continuously strengthening our security measures in line with the latest threat landscape.


6

Cookies & Tracking Technologies

The 188bet platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
  • Preference Cookies: Saves your preferences such as language and time zone so you do not need to set them again on each visit.
  • Analytics Cookies: Helps us understand how users interact with the platform in aggregate — this data does not identify you individually.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect certain functions of our platform.


7

Your Rights as a Data Owner

As a 188bet player, you have certain rights regarding the personal data we hold about you. We fully respect and facilitate the exercise of these rights.

Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If any of your personal data is inaccurate or outdated, you have the right to request a correction promptly.

Right to Erasure

In certain circumstances, you have the right to request deletion of your personal data — subject to applicable legal obligations.

Right to Restrict Processing

You have the right to request that we restrict how we process your data in certain circumstances provided for by law.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time — and we will honour that decision unconditionally.

To exercise any of the rights above, contact the 188bet customer support team via live chat. We will handle your request professionally and respectfully.


8

Data Retention & Storage Period

188bet does not retain your personal data longer than necessary for the purposes for which it was collected. Our data retention periods are structured around applicable legal and operational requirements.

  • Active account data: Retained for the duration that your account remains active at 188bet.
  • Financial transaction data: Retained for a minimum of 7 years after a transaction occurs, in accordance with applicable financial and anti-money laundering laws.
  • KYC Data: Retained for a minimum of 5 years after the business relationship ends, in accordance with regulatory requirements.
  • Support communication records: Retained for 2 years for reference and dispute resolution purposes.
  • Log and security data: Retained for 12 months for security investigation and audit purposes.

Once the retention period expires, your data will be securely deleted or anonymized in accordance with our internal procedures.


9

Children's Privacy

The 188bet platform is strictly for individuals aged 18 and above. We do not knowingly collect, store or process personal data from underage children or minors.

If we discover that we have collected data from anyone under the age of 18 without valid age verification, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian who believes your child has registered an account on 188bet while underage, please contact our support team immediately.


10

Amendments to This Privacy Policy

188bet reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The "Last Updated" date at the top of this page will reflect the most recent amendments.

For amendments that bring material changes to how we handle your personal data, we will provide clear notice via email or in-platform notification at least 14 days before the changes take effect.

Continued use of the 188bet platform after any amendments take effect will be considered acceptance of the updated Privacy Policy.


11

How to Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.

188bet's customer support team is available 24 hours a day, seven days a week via live chat in our app or website. For more serious or formal privacy matters, you may submit a written inquiry through our official channels.

Our Response Time: General privacy inquiries will be answered within 2 business days. Formal requests relating to data subject rights will be processed within 14 business days.


Play With Confidence

Your Data is Secure — Right Now Join 188bet With Full Confidence

By understanding our privacy policy, you can be assured that 188bet is a platform that respects and protects your personal information. Register today and enjoy over 500 games with peace of mind — because your privacy is in good hands.

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